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Northern Plains Equipment

Return Policy

Simple and straightforward — just like doing business with us.

30-Day Returns

Any part can be returned within 30 days.

Used or Damaged Items

Items damaged from use may be an exception. Call us and we'll work with you to find a solution.

Special Orders

Special order parts are subject to a 30% restocking fee.

Shipping Damage

If your item is damaged in shipping, please inform us within 3 days of receiving your item.

Complete Equipment

We guarantee your machine will work how it's supposed to. Any issues or concerns will be dealt with on a case by case basis.

How to Initiate a Return

  1. Call or email us with your billing information and invoice number if you have it.
  2. We'll help determine the best way to return your item and get you an exchange or refund.

Policy Updates

We reserve the right to update this returns policy at any time without notice.